Refund Policies

READY TO SHIP ORIGINAL PIECES:

-3-5 day processing time. 

-Upon arrival you have 3 days to contact me for a refund if you are dissatisfied in any way and then 7 days to return the piece to me. Once I receive the item I will issue a full refund .

-All shipping and handling fees are non-refundable, unless the return is my error.

 


GICLEE PRINTS ON CANVAS:

-7-10 day processing. 

– I offer a 50% refund on all Made-to-Order prints. 

– Each print is made one at a time after your order is placed therefore I cannot issue a refund due to wrong color or size unless it is at the fault of the seller. 

-Customers will have 2 days to cancel from order placement for a full refund. 

-If your package was damaged in transit I will gladly issue a full refund. Please contact me upon a arrival and I will do my best to fix the issue.


COMMISSION WORK:

-Processing time varies on size and content.

-All commissions start with a %25 non-refundable deposit. 

-I strive to fulfill your order to your satisfaction. I will send you pictures of my progress and the finished piece before I send it out to you.

– Once you have given your approval of the final piece and it has been shipped out, it is considered non-refundable.  If you have any problems please let me know right away.

-Full payment is due before commission is shipped. 

 


* Seller is not responsible for any customs duty incurred at foreign customs.

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